Privacy Policy
At ZoomStay, we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website (www.zoomstay.in) or use our services.
1. Information We Collect
When you book a stay or interact with us, we may collect:
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Personal Information: Name, contact details (email, phone number), payment details, and government-issued ID (for check-in verification).
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Booking Information: Stay preferences, special requests, and transaction details.
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Device & Usage Information: IP address, browser type, and cookies for analytics and service improvements.
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Communication Records: Any feedback, inquiries, or complaints shared with us.
2. How We Use Your Information
We use your data to:
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Process your bookings and provide customer support.
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Enhance your stay experience and personalize services.
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Communicate important updates, promotions, and offers (with your consent).
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Maintain security, prevent fraud, and comply with legal obligations.
3. Data Protection & Sharing
We do not sell your personal information. Your data may be shared only with:
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Payment providers & banks for transaction processing.
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Government authorities (if required for security/legal compliance).
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Third-party service providers (e.g., housekeeping, maintenance) under strict confidentiality.
4. Cookies & Tracking Technologies
We use cookies to enhance your browsing experience. You may adjust cookie preferences via your browser settings.
5. Your Rights & Choices
You have the right to:
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Request access, correction, or deletion of your data.
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Opt out of marketing communications anytime.
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Lodge a complaint regarding data usage.
6. Data Security
We implement industry-standard security measures to protect your data. However, online data transmission is never 100% secure.
7. Policy Updates
We may update this policy periodically. Please review it from time to time for any changes.
8. Contact Us
For any questions regarding our Privacy Policy, reach out to us